Question 1

Can payment for freight be recovered if the client is still waiting to be paid by its own customer?

Accepted Answer

Yes. The fact that the contracting party has not yet been paid by its own customer does not release it from the obligation to pay for transport that has been properly performed. If the transport was carried out in accordance with the order, we pursue the receivable regardless of whether the debtor has already been paid further up the subcontracting chain.

Question 2

Can a receivable still be recovered if there is a cargo damage complaint?

Accepted Answer

Yes, but first we verify whether the complaint was filed properly and whether it genuinely concerns the liability of the carrier or logistics operator. In practice, many complaints are raised simply to delay payment. We review damage reports, CMR entries, filing deadlines and the scope of the claim. If the deduction or withholding of payment is unjustified, we pursue the full amount.

Question 3

Can transport receivables be recovered without the original CMR?

Accepted Answer

Yes. The absence of the original CMR does not automatically rule out recovery. We assess the remaining documentation confirming performance of the transport, including the order, proof of delivery, invoice, operational correspondence and other supporting evidence.

Question 4

Does the lack of a signature on the CMR prevent recovery?

Accepted Answer

Not necessarily. A missing signature on the CMR may complicate the assessment, but it does not in itself rule out recovery. Other documents and surrounding circumstances confirming performance of the transport are also relevant, including the order, proof of delivery, invoice and correspondence relating to the service.

Question 5

Can inflated delay penalties or other deductions be challenged?

Accepted Answer

Yes. In transport and logistics, we often see debit notes issued automatically or without a sufficient factual basis. We verify whether the penalty actually arises from the contract, whether it was calculated properly and whether there is a real link between the alleged delay and the claimed loss. If the deduction has no basis, we help pursue the full settlement.

Question 6

Can businesses protect themselves against late payment?

Accepted Answer

Yes. The risk of delayed payment can be reduced before cooperation starts and while it is ongoing. Services such as contractor verification and receivables monitoring help identify risks earlier, assess the partner's reliability more accurately and react faster when payments start slipping.

Question 7

Can payment be pursued for additional warehouse-related services?

Accepted Answer

Yes. If additional services were ordered and performed, payment can also be pursued for activities such as picking, release handling, additional cargo operations or other warehouse services. The key is documentation confirming the scope of the work performed and the agreed basis for settlement.

Question 8

Can a receivable still be recovered if the goods are still in storage and the client has not paid?

Accepted Answer

Yes. The fact that the goods remain in storage does not in itself prevent the recovery of charges related to storage or the performance of the service. The crucial evidence includes documents confirming the storage period, the scope of the activities performed and the settlement terms agreed between the parties.

Question 9

Can payment be recovered for customs handling and document preparation?

Accepted Answer

Yes. If customs services were provided and the client has not paid for document preparation, customs declarations or other activities connected with the clearance of the goods, the receivable can be pursued. The decisive factor is documentation confirming the scope of the assignment, the work performed and the agreed settlement terms.

Question 10

What documents are needed for debt recovery in transport and logistics?

Accepted Answer

The standard set usually includes the transport order, forwarding order or contract, the CMR or another transport document, proof of delivery, invoice, settlement specification and operational correspondence between the parties. Depending on the matter, complaints, debit notes, damage reports, warehouse documents, transhipment confirmations, customs documents and other records confirming the scope of the service may also be important.

Question 11

How is a case against a foreign contracting party handled?

Accepted Answer

We assess the matter in terms of jurisdiction, governing law, documentation and the possibility of taking action in the debtor's country. We choose the right course of action based on where the client operates, what documents confirm performance of the service and which rules apply in the specific situation.

Question 12

How long does receivables recovery take in the TSL sector?

Accepted Answer

In simpler amicable matters, recovery typically takes around 2 to 3 weeks. More complex matters can take longer. After reviewing the documents, we indicate the most realistic timeframe for the specific case.

We help transport and logistics businesses recover receivables

Transport companies

Recovery of transport receivables

Background

Scope of action

Verification of the legal basis of the claim

Pre-litigation action

Closing the matter

Outcome

Support tailored to the realities of transport and logistics

International debt collection

Debt collection in Poland

Receivables monitoring

Legal services for businesses

Specialised advisory support for the TSL sector

Free case review

Strategy tailored to the debtor

Clear recommendation

Debt recovery for transport and logistics

Frequently asked questions

Debt recovery for transport and logistics

Debt recovery for the transport and logistics sector

We help transport and logistics businesses recover receivables

Transport companies

Recovery of transport receivables

Background

Scope of action

Verification of the legal basis of the claim

Pre-litigation action

Closing the matter

Outcome

Support tailored to the realities of transport and logistics

International debt collection

Debt collection in Poland

Receivables monitoring

Legal services for businesses

Specialised advisory support for the TSL sector

Free case review

Strategy tailored to the debtor

Clear recommendation

Debt recovery for transport and logistics

Frequently asked questions

Debt recovery for transport and logistics